Customer service is key in your relationship with consumers. At IBC, we offer Customer Service & Sales BPO solutions, ensuring omnichannel support, personalized attention, and effective sales strategies.
What do we do
for your company?
24/7 Customer Service:
Bilingual teams available at all times.
Omnichannel Support:
Chat, email, social media, calls, and more.
Complaint and Claim Management:
Fast and efficient resolution.
Lead Generation and Conversion:
Effective sales strategies.
Satisfaction Surveys:
We evaluate the customer experience to optimize service.