Customer Service
& Sales BPO

25

Clientes

72.000

Operations serviced annually

40.000

Annual customer management

We provide exceptional

experiences

to build customer loyalty and increase your sales

Customer service is key in your relationship with consumers. At IBC, we offer Customer Service & Sales BPO solutions, ensuring omnichannel support, personalized attention, and effective sales strategies.

What do we do

for your company?

24/7 Customer Service:

Bilingual teams available at all times.

Omnichannel Support:

Chat, email, social media, calls, and more.

Complaint and Claim Management:

Fast and efficient resolution.

Lead Generation and Conversion:

Effective sales strategies.

Satisfaction Surveys:

We evaluate the customer experience to optimize service.